Lead recovery for home-service teams

The job doesn't start when the phone rings.

RafterRelay turns missed inquiries into scheduled estimates—responding in the moments your crew can't, with rules you approve and reporting you can act on.

Built to complement your CRM, calendar, phone system, and way of working.

Relay board
LIVE / 24—7

New inquiry

“Roof is leaking in the kitchen.”

Northside · 8:47 PM
Response

00:42

after-hours reply

Estimate requested
Calendar handoff ready
Owner-approved playbookOn track
For roofers, plumbers, HVAC, landscapers, and the crews in between.

The expensive gap

Your marketing is working. The handoff is where revenue leaks.

A missed form, a packed voicemail, or an unanswered email is more than a quiet moment. It is a homeowner who may call the next company. RafterRelay gives every inquiry a useful next step, even when the day is full and the office is closed.

Instant

first response

Owner-led

rules and tone

Revenue-aware

conversion reporting

The relay

From “just came in” to “on the calendar.”

Three practical moves. One less lead left waiting.

01

Catch the inquiry

RafterRelay watches your website forms and inbox for the leads that arrive between jobs, after hours, or in a rush.

02

Qualify the fit

Your rules guide the conversation: service area, job type, urgency, and the questions your team actually needs answered.

03

Book the estimate

When a prospect is ready, RafterRelay moves them to the next step and keeps follow-up moving until the handoff is complete.

A better read on demand

Know which inquiries became jobs—not just which ones arrived.

RafterRelay connects the first message to the booked estimate, so you can see where your spend turns into work and where your follow-up needs a tune-up.

Talk through your workflow
Lead to booked

+1

more conversation that makes it to the estimate stage is a better week for a lean crew.

Measured in booked work

Start the relay

Tell us where the handoff gets stuck.
Share the shape of your next opportunity. We'll follow up with a practical first step for your team.
A real person reviews every inquiry.

Keep the work moving

Your next estimate may already be waiting.

Start the conversation